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Terry switched from ZoomInfo. Here’s what happened.

Customer story · Published

Terry Nichols is a Senior Sales Manager, E-Commerce, at Paysafe. On ZoomInfo, his reply rate was around 0.1% and he wasn’t landing meetings. With TAMI AI, he now consistently lands 5 to 7 meetings a week.

No credit card needed. Try it free for 7 days on your own market, or book a 30-minute demo.

Why did Terry
move away from ZoomInfo?

Terry compared both tools area by area. Open any row to read his own words. For prices and contracts, see how TAMI AI compares with ZoomInfo.

Contact accuracyAccurate emails and LinkedIn profiles
With TAMI AI

The contact quality has been materially stronger, with accurate emails and LinkedIn information that I can use with confidence.

With ZoomInfo

I regularly found outdated contacts, people who had left the business, and incorrect LinkedIn profiles.

Email deliverabilityFrom about 37% bounces to extremely low
With TAMI AI

Bounce rates are extremely low, meaning far more of my outreach reaches a real decision maker.

With ZoomInfo

I was seeing approximately 37% bounce rates.

Prospect contextPayments, shipping, tech stack and traffic
With TAMI AI

Gives me the commercial context behind the account: payment methods, payment provider and gateway, technology stack, online payments, international shipping, traffic, visitor countries, website bounce rates, financial information, and related sites.

With ZoomInfo

Mostly basic firmographic data: contact, title, employee count, industry, and estimated volume.

TargetingLists built on real buying triggers
With TAMI AI

I can build highly specific target lists around real commercial triggers, such as merchants using Stripe, businesses selling cross-border, subscription businesses, or sites with high bounce rates.

With ZoomInfo

I could search by broad filters such as industry, company size, and location, but it was difficult to identify a real reason to contact a business.

Account prioritisationHigh-priority accounts stand out
With TAMI AI

I can quickly distinguish high-priority opportunities from generic prospects and focus my time where there is a credible use case.

With ZoomInfo

Little insight into which accounts deserved attention first.

Finding lookalikesTurn 1 good account into a list
With TAMI AI

Related and similar sites make it easy to turn one strong prospect into a highly relevant account list or cadence.

With ZoomInfo

Limited ability to expand a good account into a relevant portfolio.

AI searchBuild an audience in plain English
With TAMI AI

I can use natural language to build an audience, for example “businesses selling baby products within the EU” or “companies offering subscriptions”, then refine the results.

With ZoomInfo

Search depended heavily on fixed filters.

List qualityExports ready for research and outreach
With TAMI AI

The Excel exports contain the useful history and commercial detail needed to research accounts, prioritise them and tailor outreach.

With ZoomInfo

The data did not give me enough insight to personalise outreach well.

Results5 to 7 meetings a week
With TAMI AI

I am now consistently landing 5 to 7 meetings per week with prospects who are engaging and responding.

With ZoomInfo

My reply rate was around 0.1%, and I was not converting outreach into meetings.

Customer supportA dedicated person to call
With TAMI AI

I can speak with a dedicated person, jump on a call when needed, and get practical help using the platform effectively.

With ZoomInfo

It was difficult to reach someone, and the support I received did not help me get more value from the platform.

From Terry Nichols’ own comparison of the 2 tools, October 2026.

What changed for Terry

Terry builds far more focused lists, writes outreach around a real commercial reason, and puts his time into the accounts with the strongest potential.

Terry’s results, before and after
5-7
meetings a week with TAMI AI, up from none on ZoomInfo
0.1%
his reply rate on ZoomInfo
37%
his bounce rate on ZoomInfo, now extremely low

Figures from Terry Nichols’ own comparison, October 2026.

Terry Nichols, Paysafe
ZoomInfo gave me names to contact. Tami gives me the intelligence to understand which businesses matter, why they are worth approaching, and how to start a relevant conversation.
Terry Nichols, Senior Sales Manager, E-Commerce, Paysafe

How Terry uses TAMI AI

Terry sees why a business matters before he makes contact.

Commercial context before he calls

Payments, shipping, tech stack and traffic.

Lists built on real triggers

For example, merchants using Stripe.

Priorities, not guesswork

Time goes on the best-fit accounts.

One good account becomes a list

Similar sites grow a full account list.

Search in plain English

“Businesses selling baby products in the EU.”

A person to call

A dedicated person, on call when needed.

Frequently asked questions

Terry’s switch: questions people ask

Who is Terry Nichols?

Terry Nichols is a Senior Sales Manager, E-Commerce, at Paysafe. He switched from ZoomInfo to TAMI AI. Read more TAMI AI customer stories.

What results did Terry get with TAMI AI?

On ZoomInfo, Terry’s reply rate was around 0.1% and he was not converting outreach into meetings. With TAMI AI, he is now consistently landing 5 to 7 meetings a week with prospects who engage and respond.

What happened to Terry’s email bounce rate?

On ZoomInfo, Terry was seeing bounce rates of about 37%. With TAMI AI, his bounce rates are extremely low, so far more of his outreach reaches a real decision maker.

What does TAMI AI show Terry that ZoomInfo did not?

The commercial context behind each account: payment methods, payment provider, technology stack, online payments, international shipping, traffic, visitor countries, financial information and related sites. On ZoomInfo he mostly got basic company data.

Can I try TAMI AI on my own market?

Yes. TAMI AI has a 7-day free trial with no credit card needed. Run the same search you run today and compare, see TAMI AI pricing, or book a 30-minute demo.

Get started

See why a business is worth calling, before you call

Try TAMI AI free for 7 days on your own market, or see it in a 30-minute demo.